4craft.org
← Kotter's 8-Step Process: the published workhorse for leading change

Chapter 71 · Quick Fire

Kotter's 8-Step Process: the published workhorse for leading change

Question 1 / 10
What's the most common change failure Kotter observed, addressed by Step 7?
  • 1Starting too late
  • 2A few visible wins lead the leader and coalition to relax, the change loses momentum, and the organization quietly slides back to the old paradigm — declaring victory too early
  • 3Spending too much money
  • 4Overcommunication