Chapter 71 · Quick Fire
Kotter's 8-Step Process: the published workhorse for leading change
Question 1 / 10Press 1–4
What's the most common change failure Kotter observed, addressed by Step 7?
- 1Starting too late
- 2A few visible wins lead the leader and coalition to relax, the change loses momentum, and the organization quietly slides back to the old paradigm — declaring victory too early
- 3Spending too much money
- 4Overcommunication
Habit loop
- Learn
Finish this step. - Plan
Decide the next sitting. - Do
Carry one part into action. - Reflect
Log what changed. - Teach
Pass one point on.