Building Teams (and Failing Forward)

Patrick Lencioni's published diagnostic from The Five Dysfunctions of a Team (2002), bottom to top: (1) Absence of Trust — the foundation; without it, nothing above it works. (2) Fear of Conflict — teams without trust avoid productive disagreement and settle for artificial harmony. (3) Lack of Commitment — without genuine debate, no one feels truly committed to the decisions. (4) Avoidance of Accountability — without commitment, no one holds anyone else to their word. (5) Inattention to Results — without accountability, individual goals replace shared ones. Fix from the bottom up.