First Things First: the planned and the unplanned

Tasks that are both due now and on your goal list. This is where most crises live: the chapter pass-off that's overdue, the meeting agenda that has to be done by Wednesday, the medical issue you've been managing. Quadrant I work is unavoidable; the trouble starts when it's all you ever do. A man whose week is wall-to-wall Quadrant I is reacting, not planning.